Delta Faces Class-Action Lawsuit

Here’s some news to ponder while traveling for the holidays: Delta is facing a class-action lawsuit for not fulfilling its contractual obligations to let customers know about compensation if their luggage is lost. Federal airline regulations allow you to collect up to $3,300 for lost luggage, and the lawsuit alleges that Delta has “uniformly ignored its contractual obligations” so they could “pocket millions and millions it would have had to pay out if it had abided by its contracts with passengers.” While it may not seem like it would make a major impact, look at it this way: An estimated 130,000 bags are “mishandled” by all the airlines a year, and about 2 million people have filed complaints about in mishandled bags—or nearly four out of every 1,000 passengers.